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Trainee Guide
Trainee Guide
Learn how to create your account, browse courses, complete payment, access learning materials and lectures, and track your points and rewards on PhysioGuidance.
1. Registration & Sign In
Open your account, sign in, and recover access.
From the sign-in page, select the registration link to create a new account, then complete the following steps:
- Enter your first and last names.
- Add your professional classification number if applicable. This field is optional during registration and can be completed later in your profile.
- Enter your national ID or Iqama number carefully. The registration page states that this cannot be changed later.
- Enter your email address.
- Create a password containing at least eight characters, then enter it again in the confirmation field.
- Read the Terms and Conditions and Privacy Policy, then select the agreement checkbox.
- Complete the remaining registration steps shown on the page.

2. Signing In
To access your account:
- Enter your email address.
- Enter your password. Use the eye icon to show or hide it.
- Select the option to remember you for 30 days if you are using your personal device.
- Complete the “I’m not a robot” security check.
- Select the sign-in button.
If you have forgotten your password, select the password recovery link to begin resetting it.

2. Student Dashboard
The dashboard provides an overview of your learning activity, including:
- Overall progress and active and completed courses.
- Attendance rate.
- Your next lecture and upcoming schedule.
- Courses you can continue studying.
- Pending assessments.
- Recent grades.
- Recommended courses.
- Points and certificates.
Use the start button beside a course in the continue-learning section to access it.
Your profile card also displays your profile completion percentage and provides access to your personal profile.


3. Browsing Available Courses
Select “Courses” from the website’s top navigation to explore courses and events.
- Use the search field to find a course.
- Filter the results by delivery type.
- Review each course card for its title, date, duration, and price.
- Select the details button to open the course page.
Use the heart icon to add a course to your favorites. You can also use the archived-courses link to view archived listings.

2. Reviewing Course Details
The course page provides information to help you decide whether the course meets your needs, including:
- Course title and description.
- Available languages.
- Instructor information.
- Remaining seats.
- Start and end dates.
- Course duration.
- Features and price.
Review these details before proceeding with enrollment. Check the payment options and their terms displayed on the page.
Prices, dates, and seat availability in the screenshot are examples for the displayed course and may differ between courses.

3. Completing Payment
On the checkout page, review your order and complete these steps:
- Check the course name and price in the order section.
- Review your buyer details, including your name, email address, and mobile number. Use the profile-editing link if you need to update them.
- If you have a discount code, enter it in the discount field and select “Apply.”
- Choose from the payment methods displayed, such as Tabby, Tamara, or bank transfer.
- Check the final total after any applicable discount.
- Select “Pay Now” and follow the instructions for your chosen payment method.
If you choose installments, review the repayment options and provider’s terms before continuing.
The amount in the screenshot is an example. Refer to the final total displayed in your own order.

4. Accessing Your Enrolled Courses
After signing in, select the courses option from the sidebar to open your enrolled-course list.
From this page, you can:
- Search your courses.
- Filter by status and delivery type.
- Change the sorting order.
- Track your progress and completed modules.
- View task and assessment alerts when displayed.
Select the details button on the course card to open it.

2. Tracking Your Course Progress
Your enrolled-course page displays the course description and your progress, together with a summary of:
- Completed modules.
- Attendance.
- Assessments.
- Your progress status.
The page also includes instructor information, upcoming lectures, and modules in progress.
Select “Start Learning” to open the learning interface. Use the return link to go back to your enrolled courses.

3. Studying Modules and Learning Materials
Select “Start Learning” to open the learning interface, where you can switch between the modules and lectures tabs.
In the modules tab:
- Select an available module from the course content list.
- Study the material displayed in the main viewing area.
- Complete the module requirements before moving to the next module.
If a notice states that modules must be completed in order, follow the sequence to unlock the next module. A lock icon identifies content that is not yet available.
Use the progress bar at the top of the page to track course completion.

4. Joining Lectures
Within the learning interface, open the lectures tab to view the lectures associated with your course.
Review the lecture title, date, start time, and duration. When a join button is available, select it to access the session.
For a webinar, use the webinar join button displayed on its card.

5. Tracking Points and Rewards
Open the points page from the sidebar to view your points balance and the points earned during the month.
Use the available options to:
- Explore ways to earn points.
- Browse available rewards.
Examples of earning activities shown in the guide include:
- Completing an enrolled course.
- Having your course review approved.
- Receiving a welcome reward as a new student.
Check the points awarded for each activity and review the relevant reward conditions before redeeming your points.
Balances and reward values in the screenshot reflect the settings at the time it was captured. Refer to your account for the current values.

Frequently asked questions
Quick answers to the questions we get most often.
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